Privacy Policy
INTRODUCTION
We respect your privacy and take our responsibilities seriously in relation to the processing and security of your personal data. This privacy policy will inform you as to how we look after your personal data when you visit this website - www.popgalaxy.co.uk - (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
Pop Galaxy Collectibles LLP is a Limited Liability Partnership owned and operated in accordance with UK Law by Trist Squire and James Sandey (“Pop Galaxy Collectibles”, "The Company", “we” or “us”). This privacy policy is issued on behalf of the aforementioned and so when “The Company”, "Pop Galaxy Collectibles", “we”, “us” or “our” is mentioned in this privacy policy, we are referring to Pop Galaxy Collectibles LLP and its' partners collectively.
CONTROLLER
Pop Galaxy Collectibles LLP is the controller and responsible for this website.
We have appointed a privacy officer who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact the privacy officer using the details set out below.
Contact Details
Pop Galaxy Collectibles LLP
Privacy Officer
50 Echo Crescent
Manadon
Plymouth
PL5 3UQ
Email: popgalaxycollectibles@gmail.com
We are committed to complying with the terms of data protection legislation and to the processing of personal data in a lawful, fair and transparent manner. If, however, you believe that we have not complied with our obligations under data protection legislation, you have the right to lodge a complaint with your national supervisory authority. We would, however, appreciate the chance to deal with your concerns before you approach the supervisory authority so, please contact us in the first instance.
CHANGES TO THE PRIVACY POLICY AND YOUR DUTY TO INFORM US OF CHANGES
We regularly review our privacy policy, and the last update was on 28 November 2023. We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, and when, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
It is also important to keep your personal data accurate and current on our systems. Please inform us if your personal data changes during your relationship with us.
THIRD PARTIES
We strive to engage with vendors and third parties compliant with UK GDPR or with adequate measures for data security. Our website may contain links to third-party websites, and we are not responsible for their privacy statements. When leaving our website, we recommend reviewing the privacy policy of every website you visit. We do not accept liability for the content or reliability of these third-party websites.
THE DATA WE COLLECT ABOUT YOU
Information you give us.
This includes data provided when visiting our stores or website, purchasing products or services, filling in forms, creating an account, attending in-store events, or corresponding with us through various channels.
We may collect, use, store, and transfer different kinds of personal data about you, grouped as follows:
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Identity Data
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Contact Data
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Financial Data
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Transaction Data
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Technical Data
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Profile Data
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Usage Data
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Marketing and Communications Data
We also collect Aggregated Data for statistical or demographic purposes, ensuring your identity remains protected.
We do not require or collect any Special Categories of Personal Data about you.
IF YOU FAIL TO PROVIDE PERSONAL DATA
If we need to collect personal data by law or under a contract and you fail to provide it, we may not be able to perform the contract, and we will notify you accordingly.
HOW WE USE YOUR PERSONAL DATA
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
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where we need to perform the contract we are about to enter into or have entered into with you;
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where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests; and/or
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where we need to comply with a legal or regulatory obligation.
MARKETING
Where you have given us your consent or if you have previously purchased from us, we may use your information to contact you about products that you have purchased, to tell you about goods and services which we consider may interest you or for other marketing purposes. Our marketing communications may be provided to you by email, post or such other means as we choose. You have a right to object at any time to this use of your information by contacting us at popgalaxycollectibles@gmail.com.
In addition to the right to object, you will also be provided with the opportunity to opt out of receiving these marketing communications both at the time that you provide your contact information to us and at any time afterwards by clicking on the relevant link provided in an email or SMS or by contacting us at any time at popgalaxycollectibles@gmail.com.
If you tell us that you do not want to receive any further marketing information from us, we will not contact you further for the purpose of marketing. However, we will not necessarily remove your information from our database(s) if it is necessary to retain the information for other non-marketing purposes such as where we need your information for compliance with our legal obligations. Please note that after you opt out of receiving marketing communications from us, it may take a few days to update our records during which time you may continue to receive marketing communications. Furthermore, your withdrawal of consent will not impact the lawfulness of processing based on your consent prior to the withdrawal.
We may also use web beacons in marketing emails sent to customers who have opted into our customer database. If you receive the HTML formatted version of our emails and your email is configured to download images, a record of whether you open or click on the email is saved. This information may be used in aggregated form to allow us to understand the effectiveness of our emails. We may also use the information to publish more relevant content or to unsubscribe recipients who have not opened our emails for a certain period of time.
THIRD-PARTY MARKETING
We will get your express opt-in consent before we share your personal data with any company outside of Pop Galaxy Collectibles for marketing purposes.
COOKIES
This website uses cookies. Cookies are small text files which are stored by your browser on your computer or device and are normally used to gather statistical information and to analyse trends of use or access to a website. Cookies cannot be used to run programs or deliver viruses to your computer or device. We use cookies to collect such information as IP addresses, type of operating system, browser type, browser language, the history of queries, data concerning shows of advertising messages and users’ clicks on them. Cookies may be used to save your personal preferences so you do not have to re-enter them each time you access our website. We also place cookies on your device when you interact with website technologies from third party providers, such as scripts, pixels and tags, which we integrate on our website for advertising purposes.
CHANGE OF PURPOSE
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us at popgalaxycollectibles@gmail.com. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
DISCLOSURES OF YOUR PERSONAL DATA
We may disclose your information to third parties if you consent to us doing so as well as in the following circumstances:
You agree that we have the right to share your personal information with the following recipients or categories of recipients:
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Selected third parties including:
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any department or authorised person within the Company, or any member company within the Company;
- business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you in relation to the provision of goods and/or services;
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government agencies, authorities or departments for the purposes of complying with any security requirements or legal obligations; and
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analytics and search engine providers that assist us in the improvement and optimisation of our website.
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We will disclose your information to third party recipients:
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in the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of our business or assets;
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if all or substantially all of our business or assets are acquired by or transferred to a third party whether in the event of a merger, reorganisation, transfer of undertakings, receivership, liquidation or other winding up or other similar circumstances, in which case personal data held by us will be one of the transferred assets;
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if we are under a duty to disclose or share your personal data in order to comply with any law, legal obligation or court order, or in order to enforce rights under the UK GDPR or other agreements; and
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to protect our rights, property or safety and of our customers, or others. This includes exchanging information with other companies and organisations for the maintenance and security of our website and our business.
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INTERNATIONAL TRANSFERS
Personal data may be shared and/or transferred to our trusted partners and service providers who operate or maintain their servers outside of the UK, where the privacy and data protection laws may not be as protective as those in the UK. This is only for the purposes of providing, and to the extent necessary to provide the services to you. There are special requirements set out under Chapter V of the GDPR (with which we would comply) to regulate such data transfers and ensure that adequate security measures are in place to safeguard and maintain the integrity of your personal data on transfer.
DATA SECURITY
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator or supervisory authority of a breach where we are legally required to do so.
HOW LONG WILL YOU USE MY PERSONAL DATA FOR?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. This means that the period of time for which we store your personal data may depend on the type of data we hold.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. This may vary according to legal requirements and other regulatory requirements in a particular country.
Details of retention periods for different aspects of your personal data are available upon request by emailing popgalaxycollectibles@gmail.com.
YOUR PERSONAL DATA AND YOUR LEGAL RIGHTS
You have the right to:
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Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it. Any such request should be submitted to us in writing and sent to popgalaxycollectibles@gmail.com.
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Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
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Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request. To do so at any time, please contact us by email at popgalaxycollectibles@gmail.com.
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Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms. To exercise your right to object at any time, please email popgalaxycollectibles@gmail.com. Should you object, we will no longer process your personal data for these purposes unless doing so is justified by a compelling legitimate ground as described above. For more information about our marketing practices, please see the Marketing section above.
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Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
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Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
NO FEE USUALLY REQUIRED
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
WHAT WE MAY NEED FROM YOU
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
TIME LIMIT TO RESPOND
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
PERSONAL RIGHTS
The rights described in this section are personal rights and are exercisable only by the individual person (or data subject) concerned.
For more details or to exercise your rights, contact popgalaxycollectibles@gmail.com.
